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Email phillip.b.holland@me.com. Say what car, iOS version, and whether CarPlay was connected. There is no account login and no in-app ticket form.
Why doesn't Helmsman show up in the car?
Helmsman is a CarPlay Driving Task app. It appears on the car display when an iPhone with Helmsman installed is connected to a CarPlay-compatible head unit. If you do not see it: confirm CarPlay is actually connected (the CarPlay home on the dash), that Helmsman is installed on that iPhone, and that the car session was started after install. Wireless CarPlay still needs a working Bluetooth and Wi-Fi handshake with that vehicle. Helmsman is not a phone-first maps replacement; the product is the CarPlay session.
How do I talk to Helmsman?
On CarPlay, ask Siri: “Talk to Helmsman.” Then speak the trip. Microphone permission on the iPhone must be on. If Siri does not hand you over, check Siri is enabled and that Helmsman is allowed for Siri / App Intents on that device.
How do I set Home and Work?
Set them in Helmsman on iPhone, while parked: Places, then Home or Work. Use this location, or search / talk a pin. They sync with your Apple ID. After they are set, say go home or go to work on the dash.
Does Helmsman do turn-by-turn?
No. Helmsman talks the trip into a destination and hands the pin to Apple Maps. Maps drives: turn-by-turn, lane guidance, and the navigation voice are Apple Maps. If guidance looks wrong, that session is a Maps session after handoff.
Is there a subscription?
Talk is Helmsman Plus: $9.99 a month for 45 minutes. New installs include 90 seconds of Talk. Top off 15 minutes for $4.99 if you run out. Drive, Go, and CarPlay stay free while you drive. Buy and manage Plus in the iPhone app through Apple. This site does not sell anything.